Legal · Privacy

Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: January 1, 2025

Bay Transit Co, LLC ("Bay Transit Co," "BTC," "we," "our," or "us") operates at shipbtco.com. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you visit our website, communicate with us, or use our freight brokerage and logistics services.

By using our website or services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information:

2. How We Use Your Information

We use the information we collect to:

SMS / Text Messaging: If you provide your mobile phone number and consent to receive text messages from Bay Transit Co, we will use that number to send operational updates related to your freight. Message frequency varies by shipment activity. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. We do not share your phone number or SMS opt-in data with third parties for marketing purposes.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Freight and shipment records are generally retained for a minimum of three (3) years.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

To exercise any of these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: